Protecting vulnerable clients during the current crisis

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  • 12 mins 02 secs


  • Martin Lines, Business Development Group, JUST

Questions asked:

  1. What is a vulnerable client?
  2. Who is vulnerable?
  3. What should firms be doing in the current crisis when it comes to vulnerable clients?
  4. What are the key areas of vulnerability to focus on?
  5. Any practical tips?

Recognising Vulnerability

Online resources and training

FCA guidance consultation


London • Harpenden
Tel: +44 (0)1582 764000

New York
Tel: +1 212 661 4111

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